At INIU, consumer safety and product integrity are our highest priorities.
Through our enhanced quality assurance protocols, we identified a potential issue with specific battery cells used in limited batches of our BI-B41 power bank. In cooperation with the U.S. Consumer Product Safety Commission (CPSC), we have voluntarily decided to recall specific batches of the INIU 10,000mAh Portable Power Bank (Model BI-B41) that have been identified as potentially presenting a safety risk.
The affected products include the INIU 10000mAh 5V/3A Power Bank (Model BI-B41) in Black and Blue, which were sold exclusively on Amazon USA between August 2021 and April 2022. This recall is limited only to units bearing the following serial numbers: “000G21”, “000H21”, “000I21”, and “000L21”. All other INIU power banks and models are completely unaffected and remain safe for regular use.
What You Should Do
Step 1: Verify Whether Your Power Bank Is Affected
The affected products are INIU 10000mAh 5V/3A Power Bank(Model BI-B41) in Black and Blue, sold exclusively on Amazon USA between August 2021 and April 2022. The units involved are limited to those with specific serial numbers (SN): “000G21”, “000H21”, “000I21”, and “000L21”.
Step 1: Verify Whether Your Power Bank Is Affected
The affected products are INIU 10000mAh 5V/3A Power Bank(Model BI-B41) in Black and Blue, sold exclusively on Amazon USA between August 2021 and April 2022. The units involved are limited to those with specific serial numbers (SN): “000G21”, “000H21”, “000I21”, and “000L21”.
Step 2: Submit Your Recall Request
If your product is affected based on the guide above, please follow these steps:
① Stop using the power bank immediately.
Please stop using the power bank and keep it separately in a cool, dry place until you receive confirmation from INIU that it qualifies for the recall program.
② Submit your recall request via our dedicated recall page.
Click the “Submit a Recall Claim” below to be redirected to our dedicated recall page, where you can fill out and submit your recall request. Upon successful submission, you will receive an email confirmation. Our team will review your case and notify you of the review result in about 15 business days. If your product is confirmed to meet the recall criteria, we will promptly process your refund or gift card.
Step 3: Responsibly Dispose Of Your Confirmed Power Bank
After you have received confirmation from INIU and your refund or gift card has been issued, INIU will also send you an email with detailed instructions on how to dispose of your recalled power bank. You can proceed with the disposal as guided. For your convenience, we have compiled official resources to assist you:
Recalled lithium-ion batteries require special handling and must not be disposed of in regular trash or recycling bins. Please dispose of your device in accordance with all applicable local, state, and federal regulations by taking it to a municipal Household Hazardous Waste (HHW) collection center that accepts recalled lithium-ion batteries. It’s recommended to confirm with the facility in advance whether they accept lithium-ion battery-powered devices from recall programs. （Click here to find the location and contact information of an HHW collection center near you.） If it does not, contact your municipality for further guidance.
